NHTSA Complaint #10409180 — 2004 JEEP LIBERTY VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Complaint Details

ODI Number	10409180
Vehicle	2004 JEEP LIBERTY
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Date of Incident	June 7, 2011
Date Filed	June 28, 2011
Mileage	81,187 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I HAVE A 2004 JEEP LIBERTY. ON JUNE 7, 2011 THE PASSENGER REAR WINDOW JUST FELL DOWN INSIDE THE DOOR. OUR EXTENDED WARRANTY DOESN'T COVER REPLACING WINDOW REGULATORS. THAT COST $300 TO REPAIR. THEN, ON JUNE 27, 2011 THE PASSENGER FRONT WINDOW JUST FELL DOWN INSIDE THE DOOR. IT IS IN THE REPAIR SHOP AND IT WILL COST ANOTHER $300 TO BE REPAIRED. THE DRIVER SIDE WINDOW REGULATOR IS ALSO ABOUT TO BREAK. WHEN I PUT THE WINDOW DOWN THE WHOLE INSIDE DOOR PANEL EXPANDS AND THE REPAIR SHOP SAID IT'S ABOUT TO BREAK. I THINK ITS A BIG SAFETY HAZARD IF MY WINDOWS JUST FALL DOWN INSIDE THE DOOR ESPECIALLY WHEN I'M DRIVING AND HAVE SMALL CHILDREN IN THE CAR AND WEATHER CONDITIONS. ALSO, WHEN THE WINDOW FALLS INSIDE THE DOOR IT MAKES A LOUD NOISE WHICH IS A DISTRACTION FROM THE DRIVER. THERE NEEDS TO BE A RECALL BECAUSE MY REPAIR GUY SAID THAT THESE REGULATORS HAVE TO BE REPLACED QUITE OFTEN AT $300 A POP!!! I AM NOT A SATISFIED CUSTOMER WHAT SO EVER. *TR

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