NHTSA Complaint #10409093 — 2007 FORD ESCAPE

TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING WOULD INTERMITTENTLY FAIL WHILE DRIVING OR STOPPED. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD BECOME TIGHT AND DIFFICULT TO TURN. IF THE VEHICLE WAS STOPPED, THE STEERING WHEEL WOULD INTERMITTENTLY LOCK UP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE POWER STEERING FLUID WAS CHECKED AND ALL OF THE LINES WERE FLUSHED. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 42,000. UPDATED 08/01/11*LJ THE DEALER INFORMED THE CONSUMER THE VEHICLE NEEDED A STEERING, RACK AND LOWER CONTROL ARM. SIX MONTHS AFTER THE VEHICLE WAS PURCHASED, THE TRANSMISSION HAD TO BE REPLACED.