NHTSA Complaint #10408794 — 2011 KIA OPTIMA SUSPENSION

Complaint Details

ODI Number	10408794
Vehicle	2011 KIA OPTIMA
Component	SUSPENSION
Date of Incident	May 18, 2011
Date Filed	June 24, 2011
Mileage	111 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

PURCHASED A 2011 KIA OPTIMA LX ON 5/18/11. CAR CONSTANTLY PULLED LEFT SO BAD THAT YOU WOULD END UP INTO ONCOMING TRAFFIC ON A TWO LANE ROAD IN YOU DIDN'T CONTINUALLY CORRECT TO THE RIGHT. HAD THE DEALER ALIGN VEHICLE TO FACTORY SPECS WITH NO CHANGE. TOOK CAR BACK TO DEALER WHO REALIGNED TO NEW SPECS RECEIVED FROM KIA TECH SUPPORT. VEHICLE NOW ONLY HAS A TENDENCY TO PULL LEFT BUT WILL DRIFT LEFT IF YOU TAKE YOUR HANDS OFF OF THE STEERING WHEEL. DEALER TEST DROVE THE CAR AGAIN AND CLAIMS THE VEHICLE DRIVES BETTER THAN A NEW ONE ON THE LOT. DEALER SAID THEY COULDN'T DO ANYTHING ELSE FOR ME AND REFERRED ME TO KIA CONSUMER RELATIONS. *TR

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