NHTSA Complaint #10408730 — 2010 CHEVROLET EQUINOX

MILDEW SMELL IN CAR FROM AIR VENTS, AND ALSO STRONGER SMELL FROM WINDOW WELLS WHEN WINDOWS ARE ROLLED DOWN. FIRST, DEALERSHIP REPLACED CABIN AIR FILTER. DIDN'T CORRECT PROBLEM. TWO WEEKS LATER, TOOK IT BACK AND THEY DETERMINED DRAIN HOLES IN ALL FOUR DOORS WERE "CLOGGED" AND MILDEW WAS BUILDING UP INSIDE DOORS. DEALERSHIP CLAIMS THEY TOOK APART ALL DOORS, CLEANED AND SPRAYED INSIDE WITH DISINFECTANT AND CLEANED OUT WEEP HOLES IN DOORS.- ALL WITHIN TWO HOURS. THEY TOLD US TO "KEEP AN EYE ON THE WEEP HOLES YOU'LL PROBABLY HAVE TO KEEP HAVING THIS DONE." THIS IS UNACCEPTABLE ON A BRAND-NEW CAR. IT CAUSES A TERRIBLE SMELL, AND AN UNSAFE RESPIRATORY ENVIRONMENT FOR PASSENGERS. *TR