NHTSA Complaint #10408698 — 2011 SUBARU OUTBACK ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10408698
Vehicle	2011 SUBARU OUTBACK
Component	ENGINE AND ENGINE COOLING
Date of Incident	April 1, 2011
Date Filed	June 23, 2011
Mileage	2,052 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, THE VEHICLE BEGAN TO JERK EXCESSIVELY WITH A LOUD CLUNKING NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE TIMING BELT WAS REPLACED. ALSO, THERE WAS A REPLACEMENT OF THE TIMING BELT TENSIONER AND PULLEYS. THE MANUFACTURER WAS NOTIFIED AND THEY PLANNED TO PROVIDE AN ADDITIONAL INVESTIGATION RELATED TO THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 2,052.

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