NHTSA Complaint #10408654 — 2002 BUICK RENDEZVOUS

TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE ENGINE OVERHEATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE HEAD AND HEAD GASKETS NEEDED TO BE REPLACED, AS A RESULT OF WATER LEAKING INTO THE ENGINE. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE OIL SENDING UNIT NEEDED TO BE REPLACED BECAUSE IT WAS LEAKING OIL ONTO THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 97,000 AND THE CURRENT MILEAGE WAS 109,071.