NHTSA Complaint #10255444 — 2002 BUICK RENDEZVOUS

MY HUSBAND HAD DRIVEN THE VEHICLE ABOUT 2 MILES WHEN ALL OF A SUDDEN IT BEGAN OVERHEATING AND A WARNING LIGHT CAME ON. HE RETURNED HOME AND THE FOLLOWING DAY WE TOOK IT TO A SHOP. THE MECHANIC CHECKED EVERYTHING. COULD NOT FIND THE SOURCE. WE FINALLY HAD TO HAVE IT TOWED TO A GM DEALER. THEY SAY THAT THE HEAD GASKET IS BLOWN. HOWEVER, THEY SAY THAT WE SHOULD BUY A NEW ENGINE AT A COST OF $5131.00, BECAUSE ACCORDING TO THEM WITH THE HOLLOW CAM IT WILL ONLY BE A MATTER A TIME BEFORE THE HEAD BLOWS AGAIN. I RESEARCHED AND FOUND THIS IS A COMMON PROBLEM WITH THIS VEHICLE. I WAS NOT NOTIFIED OF THE DEXCOOL LAWSUIT AND HAVE RECEIVED NO DEFINITE HELP FROM BUICK CUSTOMER ASSISTANT. ADDITIONALLY, 3 OF 4 WINDOW MOTORS HAVE GONE OUT. THROUGH MY RESEARCH I FIND THIS TOO IS A COMMON PROBLEM. WHEN THE 2 SECOND MOTOR WENT OUT, I HAD A LOCAL WINDOW REPAIR MAN LOCK THE WINDOW SO THAT IT WOULD NO LONGER DROP DOWN, BECAUSE I COULD NOT AFFORD THE REPAIR. I HAVE HAD REPEATED BRAKE/ROTOR/TIRE WORK, SO CALLED "SPARK PLUG MISFIRES" AND EXPENSIVE ELECTRICAL REPAIRS. I CONSISTENTLY SERVICE AND PERFORM ROUTINE MAINTENANCE ON THE VEHICLE. AS OF TODAY, THE VEHICLE HAS LESS THAN 91,000 MILES ON IT, BUT IS COMPLETELY INOPERABLE. *TR