NHTSA Complaint #10408590 — 2008 PONTIAC G8

VEHICLE WAS MAKING A CRUNCH LIKE NOISE WHILE DRIVING OVER THE LEAST LITTLE BUMP. I WAS ON MY WAY TO A DOC APPOINTMENT 45 MINUTES FROM HOME AND IMMEDIATELY CALLED THE DEALER WHERE I PURCHASED THE VEHICLE. I DROPPED THE VEHICLE OFF THE SAME EVENING FOR SERVICE THE NEXT DAY. THE SERVICE DEPARTMENT CALLED TO TELL ME I HAD BAD BALL JOINTS AND THEY DID NOT HAVE THEM IN STOCK SO I WOULD HAVE TO WAIT ANOTHER DAY FOR THE REPAIRS. I ASKED IF I COULD PICK THE CAR UP UNTIL THEY GOT THE PARTS AND THEY TOLD ME IT WAS DANGEROUS TO DRIVE IT. THE CAR HAD ONLY 42,000 AND THE BALL JOINTS WERE NOT COVERED UNDER WARRANTY. I PHONED GM TO TELL THEM ABOUT MY PROBLEM AND THEY INFORMED ME THAT THIS WAS NOT A BIG ENOUGH ISSUE FOR A RECALL. SO PERHAPS IF I HADN'T ACTED IMMEDIATELY THE OUTCOME COULD HAVE BEEN LIFE THREATENING AND MAYBE THEN IT WOULD HAVE BEEN A BIG ENOUGH ISSUE. I ENDED UP PAYING $778 FOR THE REPAIR. PLEASE DO NOT LET SOMEONE DIE BEFORE GM HAS TO RECALL THIS PROBLEM. *TR