NHTSA Complaint #11328416 — 2008 PONTIAC G8

WAS DRIVING ON BOTH HIGHWAY & NEIGHBORHOOD STREETS AND THE AIR BAG FAULT LIGHT & WARNING TONE CAME ON. AFTER MANY DIAGNOSIS DRIVE TESTS, I LEARNED THAT EVERY TIME MAKING A COMPLETE LEFT U-TURN THE AIRBAG FAULT INDICATOR WOULD DISAPPEAR. HOWEVER ONCE COMPLETING THE FULL LEFT U-TURN, AND DRIVING STRAIGHT CENTER WHEEL POSITION, THE AIRBAG FAULT INDICATOR LIGHT AND WARNING TONES WOULD REOCCUR. WHEN CONTACTING MY ONSTAR MONITORING SERVICE, THEY WERE ABLE TO DO AN OVER THE AIR DIAGNOSTIC FAULT CODE TEST. IT CAME BACK AS FAULT CODE B0012 FOR CLOCKSPRING, DRIVER STEERING WHEEL AIRBAG DEPLOYMENT LOOP FAILURE. WHENEVER THE AIRBAG FAULT INDICATOR IS ACTIVATED ON THIS MODEL, THE ENTIRE AIRBAG DEPLOYMENT SYSTEM IS COMPLETELY DISABLED AND NONFUNCTIONAL IN PREVENTING MAJOR INJURIES WHICH CAN LEAD TO FATALITIES. I CONTACTED THE DEALERSHIP TO INQUIRE OF THE REPLACEMENT CLOCKSPRING PART COST, AND WAS QUOTED IN THE $450.00 RANGE PLUS LABOR TECH INSTALL. IN ADDITION, WAS TOLD THE PART WAS ON BACK ORDER. IT HAS BEEN RECOGNIZED AS A KNOWN DEFECT ON THIS MODEL AND SINCE IS AIRBAG RELATED, SHOULD BE CORRECTED BY THE MANUFACTURER, WHICH IS GENERAL MOTORS. I COULD BE LIKE THOUSANDS OF OTHER OWNERS TO MISINTERPRET THE SEVERITY OF THIS DEFECT, AND BE DRIVING A VEHICLE THAT WILL FAIL TO SAVE MY LIFE IF EVER INVOLVED IN A MAJOR COLLISION. THIS SHOULD NOT GO UNNOTICED & SHOULD BE INVESTIGATED & RESOLVED JUST LIKE THE ONE THAT WAS FOR OTHER MAJOR CAR MANUFACTURERS FOR FAULTY AIRBAG DEPLOYMENT ISSUES. AS TO THIS DATE 06/11/2020 THE ISSUE KEEPS RECURRING ON EVERY DRIVE ON ANY STREET OR HIGHWAY. THANK YOU FOR SERVING YOUR CITIZENS & THE COMMITMENT OF MAKING THE AUTOMOBILE INDUSTRY ACCOUNTABLE FOR SAFETY. *TR