NHTSA Complaint #10408581 — 2002 FORD EXPLORER STEERING

Complaint Details

ODI Number	10408581
Vehicle	2002 FORD EXPLORER
Component	STEERING
Date of Incident	June 12, 2011
Date Filed	June 22, 2011
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHILE MY WIFE WAS BACKING UP IN MY SON'S DRIVEWAY, THE GEAR SHIFT BROKE ON MY 2002 FORD EXPLORER. THE CHARGE TO REPAIR BY A FORD DEALER WAS ROUGHLY $2,000.00 (INCLUDING TOW CHARGES). AFTER DOING RESEARCH ON THIS ISSUE, IT APPARENTLY IS WAY TOO COMMON, HOWEVER FORD REFUSES TO ACKNOWLEDGE RESPONSIBILITY OR ISSUE A RECALL. *TR

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