NHTSA Complaint #10408116 — 2005 SUZUKI XL-7

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10408116
Vehicle	2005 SUZUKI XL-7
Component	STEERING
Date of Incident	June 15, 2011
Date Filed	June 17, 2011
Mileage	59,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PR

Consumer Description

I WENT TO THE DEALER AFTER I SAW THE RECALL AND ASKED TO HAVE THE PULLEY REPLACED SINCE THE ENORMOUSLY LOUD SCREECHING OF THE BELT MAKES IT UNBEARABLE TO DRIVE. THEY REFUSED TO HAVE IT REPLACED STATING THAT EVEN THOUGH MY VEHICLE IS A 2005 XL7, THE VIN MY VEHICLE HAS DOES NOT QUALIFY ME FOR THE FREE REPLACEMENT. I LOSE CONTROL OF THE STEERING CONSTANTLY AND AM AT RISK OF CRASHING. I HAVE REPLACED THE BELTS THAT HAVE BROKEN WHEN THEY CAME LOSE DO TO THE FAULTY PULLEY.

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