NHTSA Complaint #10407315 — 2006 DODGE RAM 2500

TL*THE CONTACT OWNS A 2006 DODGE RAM 2500 WITH MICHELIN - RADIAL X TIRES, SIZE P265/70/R17. THE CONTACT STATED DURING ROUTINE MAINTENANCE AT A LOCAL REPAIR FACILITY SHE WAS ADVISED THAT ALL OF THE TIRES INCLUDING THE SPARE SIDE WALLS WERE SEVERELY CRACKED. THE VEHICLE WAS TAKEN TO A DEALER WHO CONFIRMED THE DIAGNOSIS AND STATED THAT THE TIRES NEEDED TO REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT ONLY OFFERED A DISCOUNT FOR THE TIRE REPLACEMENTS. THE TIRES WERE NOT REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 45,000. UPDATED 07/21/11 *BF THE CONSUMER STATED THREE SEPARATE TIRE STORES INFORMED HER THE TIRES WERE UNSAFE AND SUBJECT TO BLOW OUT.