NHTSA Complaint #10407168 — 2004 CADILLAC DEVILLE

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS issue reported to NHTSA

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Complaint Details

ODI Number	10407168
Vehicle	2004 CADILLAC DEVILLE
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Date of Incident	May 11, 2011
Date Filed	June 16, 2011
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I HAVE EXPERIENCED TWO POWER WINDOW FAILURES ON MY 2004 DEVILLE WITHIN A ONE MONTH PERIOD WHILE DRIVING. WINDOWS FELL INTO THE DOORS, FRONT AND BACK, AND WOULD NOT RAISE. BOTH FAILURES WERE ON A CAR WITH 55 THOUSAND MILES ON IT. DEALER REPAIRED IT AT THE COST OF $686.00. CONTACTED CADILLAC CUSTOMER SERVICE WITH THEM REFUSING TO ADMIT THERE IS A PROBLEM AND UNWILLING TO OFFER ANY COMPENSATION TOWARD THE REPAIRS. I AM WAITING FOR THE OTHER TWO TO FAIL. RELATIVE HAS A 2003 DEVILLE AND HAS HAD THREE WINDOWS REPAIRED ALREADY. I FEEL THAT THIS IS A SAFETY ISSUE AND A RECALL IS IN ORDER, NOW! *TR

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