NHTSA Complaint #10407015 — 2005 LEXUS RX330

I OWN A 2005 LEXUS RX 330. I HAVE BEEN HAVING A PROBLEM WITH THE CONDENSATION BUILD UP WITHIN THE HEADLIGHT FOR ABOUT 6 MONTHS. I WENT TO THE LEXUS DEALER TO FIND OUT THE PROBLEM THEY CHARGED A $110.00 SERVICE CHARGE TO TELL ME THAT I NEED TO REPLACE MY HEADLIGHT ASSEMBLY. THE COST TO REPLACE IS ABOUT $2,200. THIS IS A DISGRACE. MY HEADLIGHT DOES NOT WORK AT ALL. I HAVE NOT BEEN ABLE TO DRIVE MY VEHICLE AT NIGHT FOR SOMETIME NOW. I CONTACTED LEXUS CUSTOMER CARE AND EXPLAINED TO THEM THAT THIS SEEMS TO BE A MAJOR PROBLEM AND THEY SHOULD HAVE DONE A RECALL ON THIS VEHICLE. THE RESPONSE FROM LEXUS IS THAT THEY WOULD REVIEW MY CASE AND SOMEONE WOULD CALL ME BACK WITH A DECISION. SOMEONE DID CALL ME BACK OFFERING TO PAY 25% OF THE TOTAL BILL OF 2,200 FROM THE LEXUS DEALERSHIP. I WAS LIVID. LEXUS SELLS DEFECTIVE VEHICLES AND EXPECTS CUSTOMERS TO PAY THE REPAIRS. I DON'T KNOW WHAT THIS WORLD IS COMING TO, BUT THIS IS RIDICULOUS. THE MILEAGE FAILURE WAS 89,000. I WILL NEVER BY LEXUS AGAIN. *TR