NHTSA Complaint #10406952 — 2004 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10406952
Vehicle	2004 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	October 19, 2004
Date Filed	June 15, 2011
Mileage	146,639 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

ORIGINAL OWNER OF VEHICLE,CAR SHIFTS ROUGHLY INTO GEAR WHILE DRIVING FEELS LIKE IT IS DRAGGING,TRANSMISSION HAS A HARD CLUNK ENGAGEMENT WHEN PUTTING IN REVERSE THEN ENGAGES HARD WITH A SUDDEN UNEXPECTED JOLT BACKWARDS WHEN CAR ONLY HAD 3,945 MILES IN OCT 2004. WHEN CAR IS IN PARK I START THE CAR IT WILL SOMETIMES JOLT FORWARD. TOOK CAR TO DEALER WITHIN 90 DAYS OF PURCHASE FOR TRANSMISSION & THEY REPLACED A SOLENOID IN THE TRANS. TOOK CAR BACK 2 MORE TIMES WITHIN A YEAR STILL HAVING SAME PROBLEMS NOW WARRANTY UP & FORD WILL NOT HELP CAR HAS 170K= MILES & IS 6 YRS OLD STILL RUNNING BUT SAME TRANSMISSION ISSUES DAILY. THIS IS VERY UNSAFE WITH THE CAR JOLTING INTO GEAR ESPECIALLY WHEN I START THE CAR. THEY NEED TO RECALL & REPLACE THE TRANSMISSION. *TR

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