NHTSA Complaint #10406278 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10406278
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	January 7, 2011
Date Filed	June 14, 2011
Mileage	74,797 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE GEAR SHIFT SELECTOR DETACHED FROM THE HINGE WHILE THE CONTACT WAS ATTEMPTING TO CHANGE GEARS. THE CONTACT WAS ABLE TO SHUT OFF THE VEHICLE BUT THE KEY WOULD NOT COME OUT OF THE IGNITION. THE VEHICLE WAS REPAIRED ONCE BUT THE FAILURE RECURRED. THE DEALER WAS CONTACTED AND TOLD THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 74,797 AND THE CURRENT MILEAGE IS 75,846. UPDATED 07/27/11*LJ

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