NHTSA Complaint #10406238 — 2002 DODGE RAM 2500

STRUCTURE issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	10406238
Vehicle	2002 DODGE RAM 2500
Component	STRUCTURE
Date of Incident	June 11, 2011
Date Filed	June 14, 2011
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

2002 DODGE DASHBOARD IS COMPLETELY FAILED. FALLING IN AND CREATING SHARP OBJECTS IN BEHIND DASH AND ON FLOORBOARDS. PULLED A SHARP SHARD OF PLASTIC FROM MY SONS MOUTH 2 DAYS AGO THAT I HAD MISSED FROM THE FLOOR BOARD. THE PLASTIC MADE HIS MOUTH BLEED. I'M VERY GLAD HE DIDN'T TRY TO SWALLOW IT. I HOPE OTHERS ARE AWARE OF THIS AND KEEP THE SMALL OBJECTS FROM THE CHILDREN ALSO!! DODGE NEEDS TO FIX THIS SAFETY PROBLEM. NOT TO MENTION WHAT ALL THOSE PLASTIC SHARDS WOULD DO IN AN HIGH SPEED IMPACT SCENARIO. PLEASE LET'S GET THIS PROBLEM FIXED WITH ALL NEW RELIABLE SAFE MATERIAL. DODGE OFFERED ME A FREE DASH THE LAST TIME I CALLED THEM HOWEVER THEY WANTED ME TO PAY FOR LABOR. THE PRODUCT I ASKED IS THE EXACT SAME AND HAS NOT BEEN UPDATED. I'M NOT PAYING FOR THIS TO JUST HAPPEN AGAIN EVEN IF IT IS FOR LABOR ONLY. IT ALSO SUGGESTS THEY KNOW IT IS A SEVERE PROBLEM OR THEY WOULDN'T HAVE OFFERED THAT TO ME. (RELATED VEHICLE INFORMATION: MODEL YEAR=2002, MAKE=DODGE, MODEL=RAM 2500). *TR

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