NHTSA Complaint #10578898 — 2002 DODGE RAM 2500

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10578898
Vehicle	2002 DODGE RAM 2500
Component	STRUCTURE
Date of Incident	October 10, 2012
Date Filed	April 10, 2014
Mileage	78,148 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I NOTICED A CRACK IN MY DASH (ABOUT 2") AND THE FELT WEAK AND SPONGY. AFTER A COUPLE OF MONTH I NOTICE THE CRACK GROWN ACROSS THE DASH (ABOUT 24") AND FELT REALLY WEEK. AFTER 5 MONTHS FROM THE INITIAL CRACK THE WHOLE DASH HAS FELL APART INTO LARGE CHUNKS AND NOW THERE IS NO DASH LEFT EXPOSING ALL THE COMPONENTS UNDER IT. I REGULARLY CLEANED AND TREATED THE DASH WITH DASH PROTECTIVE PRODUCTS BUT DID NOT PREVENT CONDITION. *TR

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