NHTSA Complaint #10406007 — 2000 DODGE DURANGO

I HAVE OWNED MY 2000 DURANGO SINCE IT WAS NEW, I HAVE CHANGED THE OIL REGULARLY FOR THE WHOLE TIME, I HAVE ALWAYS DONE IT MYSELF. I RECENTLY BROUGHT THE VEHICLE IN FOR THE "TICKING" NOISE THAT I'VE BEEN TOLD SINCE THE VEHICLE WAS NEW, "THERE IS NO CONCERN" WHEN I CHANGED THE OIL, IT WAS ALWAYS CLEAN, NO PROBLEMS. WELL, IT SEEMS THE ENGINE OIL HAD NOT BEEN TRAVELING THROUGH THE MOTOR AND APPARENTLY DAMAGED INTERNAL PARTS TO THE TUNE OF $2700.00, WHEN I LOOKED IT UP ONLINE, I LEARNED THIS HAS HAPPENED TO NEARLY EVERY 4.7 V8 THAT CHRYSLER MAKES, MY COMPUTER LIT UP WITH THE EXACT SAME PROBLEMS, EVERYWHERE. WHY IS IT THAT CHRYSLER IS NOT RESPONSIBLE FOR A MOTOR DEFECT THAT THE CONSUMER HAS NO CONTROL OVER? ALL MAINTENANCE HAD BEEN DONE ON THIS ONE, AND HAS BEEN TAKEN CARE OF METICULOUSLY. I CALLED CHRYSLER FOR ASSISTANCE, BUT THE RESPONSE WAS THAT OF DENY, DENY, DENY AND REFER THE CUSTOMER TO THE ORIGINAL WARRANTY, THE END! I BELIEVE CHRYSLER SHOULD STEP UP AND BE RESPONSIBLE FOR THEIR INCOMPETENCE! I FOR ONE WOULD LIKE MY HARD EARNED MONEY BACK FOR THIS JOB, WHICH TOOK ME 6 MONTHS TO PAY OFF TO GET MY CAR BACK. *TR