NHTSA Complaint #10405867 — 2002 PONTIAC GRAND PRIX

TL*THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START DUE TO A MALFUNCTION IN THE ANTI-THEFT SYSTEM. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THE KEY NEEDED TO BE REPLACED. THE KEY WAS REPLACED, BUT THE FAILURE CONTINUED. THE CONTACT ALSO STATED THE VEHICLE TOOK LONG PERIODS OF TIME TO START BECAUSE THE ANTI-THEFT SYSTEM WAS NOT RECOGNIZING THE KEY. THE FAILURE MILEAGE WAS 117,000.