NHTSA Complaint #10405826 — 2002 FORD FOCUS

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10405826
Vehicle	2002 FORD FOCUS
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	June 9, 2011
Date Filed	June 10, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

WENT TO LEAVE WORK YESTERDAY AND THE KEY WON'T TURN AT ALL IN MY 2002 FORD FOCUS. AFTER A QUICK INTERNET SEARCH, IT SEEMS TO BE A HUGE PROBLEM AND CONSISTENT FAILURE ON FORDS PART...BUT THEY REFUSE TO ISSUE A RECALL. FROM WHAT I'VE READ, THE DEALERSHIP CHARGES $350-450 TO REPLACE THIS PART, AND THEY REPLACE IT WITH THE SAME FAULTY DESIGNED PART THAT WAS CAUSING THE PROBLEM IN THE FIRST PLACE! *TR

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