NHTSA Complaint #10405637 — 2004 FORD EXPLORER LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	10405637
Vehicle	2004 FORD EXPLORER
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	June 4, 2011
Date Filed	June 8, 2011
Mileage	86,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

CONCERNING MY 2004 EXPLORER XLT. THE REAR HATCHBACK THAT OPENS THE BACK WINDOWS HAS A BROKEN LATCH. I AM VERY UPSET THAT THIS PART JUST SEEMED TO IMPLODE AND LEFT ME UNABLE TO CLOSE THE REAR BACK WINDOW. THE GARAGE I TOOK IT TO SAID FORD INFORMED THEM THE PART WAS ON BACK ORDER UNTIL 07-18-2011. I AM WONDERING IF THIS IS GOING TO BE A RECALLED ITEM FOR THE GARAGE INFORMED ME IT HAPPENS QUITE REGULARLY. PLEASE LET ME KNOW IF I HAVE ANY RECOURSE OR AM ENTITLED TO REIMBURSEMENT FOR THE NEEDED REPAIR. . *TR

Related Complaints for the 2004 FORD EXPLORER

Other LATCHES/LOCKS/LINKAGES Complaints

#10608114 — July 3, 2014 — THE REAR WINDOW LATCH ON THE RIGHT SIDE FACING THE VEHICLE BROKE OFF AND NEARLY CAUSED THE RIGHT SIDE TO ALSO BREAK. ...

#10401329 — May 17, 2011 — A COUPLE OF WEEKENDS AGO, THE PASSENGER SIDE HINGE ON OUR REAR WINDOW HATCH BROKE. MY MOM OPENED THE BACK WINDOW HATC...

#10369258 — December 5, 2010 — I HAVE HAD MY 2004 FORD EXPLORER FOR 3 YEARS NOW. TODAY I WENT TO OPEN MY REAR HATCH AND THE WINDOW HINGES JUST BROKE...

#10368031 — November 28, 2010 — TAILGATE WINDOW HINGES FAILED ON 2004 FORD EXPLORER. THE WINDOW FELL OUT AND DAMAGED THE LIFT STRUTS. I WAS NOT INJUR...

#10358758 — October 1, 2010 — 2004 EXPLORER WITH 110K MILES - DEVELOPED CRACK IN LIFTGATE PANEL APP DEC 2008. FORD COVERED 80% OF REPAIR COST OF $...

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