NHTSA Complaint #10405406 — 2005 DODGE CARAVAN

TL* THE CONTACT OWNS A 2005 DODGE CARAVAN. THE CONTACT ENGAGED THE KEY CONTROL BUTTON TO OPEN THE VEHICLE AUTOMATIC DOORS BUT THE DOORS WOULD NOT OPEN. THE CONTACT STATED THE FRONT PASSENGER SIDE AND THE REAR DRIVER AND PASSENGER SIDE AUTOMATIC SLIDING DOORS WERE THE AUTOMATIC DOORS THAT HAD EXPERIENCED THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOUR DIFFERENT TIMES. THE TECHNICIANS REPLACED THE ACTUATORS AND REPROGRAMMED THE BODY CONTROL MODULE. THE VEHICLE WAS REPAIRED. THE CONTACT WAS CONCERNED BECAUSE THE PRIOR REPAIRS HAD REMEDIED THE PROBLEM FOR A SHORT PERIOD OF TIME. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.