NHTSA Complaint #10404044 — 2004 FORD EXCURSION

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS issue reported to NHTSA

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Complaint Details

ODI Number	10404044
Vehicle	2004 FORD EXCURSION
Component	ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Date of Incident	January 6, 2010
Date Filed	June 1, 2011
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL*THE CONTACT OWNS A 2000 FORD EXCURSION. THE CONTACT STATED THE ENGINE WAS TURNED OFF, AND FAILED TO RESTART. A CERTIFIED TECHNICIAN REPLACED THE FUSE RELAY. SEVEN MONTHS LATER, THE IDENTICAL FAILURE RECURRED AND THE FUSE RELAY WAS REPLACED A SECOND TIME. MOST RECENT, THE FUSE RELAY WAS REPLACED EACH TIME THE ENGINE WAS TURNED OFF IN ORDER FOR THE VEHICLE TO RESTART NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

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