NHTSA Complaint #10404029 — 2004 DODGE DURANGO

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH THE HORN BEGAN TO SOUND, THE DOOR LOCKS BEGAN TO UNLOCK AND LOCK. SMOKE BEGAN TO RISE FROM THE DASHBOARD, AND ONE OF THE ENGINE PISTONS CAME THROUGH THE FLOORBOARD. THE VEHICLE WAS TAKEN TO HER HOME WHERE IT REMAINED PARKED. THE CONTACT NOTICED THERE WERE HOLES WITHIN THE ENGINE AND THE PISTON CASINGS WERE SHATTERED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THEY WOULD NOT HONOR THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL), DUE TO THE CONTACTS ORIGINAL DEALER BEING OUT OF BUSINESS. THE FAILURE MILEAGE WAS 114,050.