NHTSA Complaint #10404020 — 2002 FORD EXPLORER SUSPENSION:FRONT:WHEEL BEARING

Complaint Details

ODI Number	10404020
Vehicle	2002 FORD EXPLORER
Component	SUSPENSION:FRONT:WHEEL BEARING
Date of Incident	December 15, 2008
Date Filed	June 1, 2011
Mileage	98,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS THE CONTACT HEARD A BUZZING NOISE IN THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THE REAR PASSENGER SIDE WHEEL BEARING NEEDED TO BE REPLACED. AFTER THE REPAIRS WERE PERFORMED, THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN THE VEHICLE BEGAN TO SHAKE AND WOBBLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIANS STATED THE HUB AND THE WHEEL BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

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