NHTSA Complaint #10403996 — 2011 CADILLAC SRX
LATCHES/LOCKS/LINKAGES issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 10403996 |
| Vehicle | 2011 CADILLAC SRX |
| Component | LATCHES/LOCKS/LINKAGES |
| Date of Incident | |
| Date Filed | |
| Mileage | 1,209 miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
I PARKED MY 2011 CADILLAC MODEL SRX IN THE GARAGE AND WALKED AWAY FROM IT AND CLOSED MY GARAGE DOOR. ONE HOUR LATER I OPENED THE GARAGE DOOR AND THE VEHICLE ROLLED DOWN MY DRIVEWAY AND OVER A CURB AND HIT A TREE. THE CAR WAS IN DRIVE. ON A NORMAL AUTOMOBILE THERE THE DRIVER NEEDS TO PUT THE CAR IN PARK IN ORDER TO REMOVE THE KEY. THIS FEATURE IS PRETTY UNIVERSAL IN EVERY CAR I HAVE OPERATED. THIS FEATURE IS NOT INCORPORATED IN MY NEW CADILLAC. IT USES AN ELECTRONIC KEY THAT DOES THAT CAN REMAIN IN YOUR POCKET. THERE WAS NO INDICATION THAT I WAS LEAVING THE CAR IN DRIVE VICE PARK. IF A CHILD HAD BEEN IN MY DRIVEWAY THIS ACCIDENT COULD HAVE BEEN MUCH WORSE. THE DAMAGES TO MY CAR WERE $2132.89 AND THE LOSS ON 10 DAYS USE OF THE CAR. *TR