NHTSA Complaint #10403923 — 2010 FORD FUSION

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10403923
Vehicle	2010 FORD FUSION
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	May 25, 2011
Date Filed	May 31, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I HAVE A 2010 FORD FUSION THAT I BOUGHT IN JUNE 2009. SINCE DAY ONE I HAVE HAD TRANSMISSION PROBLEM. TRANSMISSION WOULD SLIP GOING TO SECOND TO THIRD . UPON HARD ACCELERATION LIKE MERGING ONTO A HIGHWAY THE TRANSMISSION WOULD SLIP AND THE RPMS WOULD GO TO REDLINE. THE CAR WOULD NOT MOVE. THIS WAS A VERY DANGEROUS SITUATION. CAR WAS BROUGHT TO DEALER ON 11/13/2009 AND THE DEALER SAID IT WAS A COMPUTER PROBLEM. THEY REPROGRAMMED IT. ON 2/23/2010 CAR WAS BROUGHT BACK FOR SAME PROBLEMDEALER REPLACED TRANSMISSION. 6/2010 RECEIVED A RECALL NOTICE FROM FORD SAYING THERE WAS A COMPUTER PROBLEM WITH THE TRANSMISSION. REPROGRAMMED AGAIN. WENT BACK TO THE DEALER NUMEROUS TIMES AFTER NEW TRANSMISSION WAS INSTALLED WITH THE SAME PROBLEMS AS MENTIONED BEFORE.ON 5/24/2011 DEALER REBUILT THE NEW TRANSMISSION. ON 5/25/2011 COMPLAINED TO DEALER SAYING I HAVE THE SAME PROBLEM.5/31/2011 CAR IS BACK AT DEALER TRANSMISSION WILL NOT SHIFT. THIS CAR IS EXTREMELY DANGEROUS ESPECIALLY MERGING ONTO THE HIGHWAY. *TR

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