NHTSA Complaint #10403443 — 2004 KIA SORENTO

ON THE ABOVE MENTIONED DATE THE VEHICLE WAS TAKEN TO NTB FOR A 90,000 MILE CHECK AND TO REPLACE A BOLT THAT HAD BROKEN LOOSE IT WAS LOCATED NEAR THE REAR AXLE WHEN PUT UP ON THE LIFT A VERY DANGEROUS SITUATION WAS REVEALED. THE FRAME ABOVE THE REAR AXLE HAD COMPLETELY ROTTED WHICH CAUSED THE BOLT TO BREAK AND THE RESULTING LOSS OF INTEGRITY CAUSED WEAKENING AND AND BOUNCING CAUSING THE GAS TANK TO BE PUNCTURED. THE CAR WAS DEEMED UNDRIVABLE. I HAVE WRITTEN TO KIA WITH NO RESPONSE THE CAR HAD BEEN RELIABLE AND WAS TAKEN CARE OF THIS PUT US IN A TOUGH FINANCIAL SITUATION HAVING TO BUY ANOTHER CAR IN OUR AREA ALONE THERE ARE TWO KIA,S THAT HAD ROTTING FRAMES ONE THE SAME YEAR AND MAKE AS OURS HIS HAD 106,000 MILES THE ROTTING WAS NOT NEAR AS BAD AS OURS BUT THE SAME BOLT BROKE OFF ANOTHER WAS A DIFFERENT MODEL BUT HE HAD TO GET THE FRONT AXLE REPLACED BECAUSE OF ROTTING OUR FAMILY WAS PUT IN A VERY DANGEROUS SITUATION WE COULD HAVE BEEN KILLED THE FRAME OF THE CAR IS ABOUT THE LAST THING YOU WOULD EXPECT TO FAIL KIA IS SAYING THAT IT IS ANTIPERFORATION AND NOT COVERED ANTIPERFORATION HAS NOTHING TO DO WITH THE FRAME ANYTHING YOU CAN DO TO HELPWOULD BE APPRECIATED I AM FILING THIS ON BEHALF OF MY DAUGHTER