NHTSA Complaint #10402982 — 2004 FORD EXPEDITION

AIR BAGS:FRONTAL issue reported to NHTSA

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Complaint Details

ODI Number	10402982
Vehicle	2004 FORD EXPEDITION
Component	AIR BAGS:FRONTAL
Date of Incident	May 15, 2011
Date Filed	May 27, 2011
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE THE UNOCCUPIED VEHICLE WAS PARKED WITH THE ENGINE IN OPERATION, BOTH FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED UNEXPECTEDLY WITHOUT ANY IMPACT TO THE VEHICLE. THE CONTACT ENTERED THE VEHICLE AND TURNED THE ENGINE OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE BOTH AIR BAGS WERE REPLACED AT THE OWNER'S EXPENSE. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE FAILURE MILEAGE WAS 80,000.

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