NHTSA Complaint #10402930 — 2001 FORD WINDSTAR STRUCTURE:FRAME AND MEMBERS

Complaint Details

ODI Number	10402930
Vehicle	2001 FORD WINDSTAR
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	May 25, 2011
Date Filed	May 27, 2011
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V030000 (STRUCTURE: FRAME AND MEMBERS: UNDERBODY SHIELDS). THE CONTACT STATED THAT THE VEHICLE WAS REINSPECTED AFTER THE RECALL REPAIRS AND SHE WAS INFORMED THAT RUST WAS STILL PRESENT AND COULD POSSIBLY CAUSE THE ENGINE TO DROP FROM THE VEHICLE. THE DEALER SPRAYED THE VEHICLE WITH AN ANTIRUST AGENT BUT THE REMEDY DID NOT WORK. THE CONTACT STATED THAT THE RECALL REPAIR WAS INADEQUATE AND NEEDED TO BE CHANGED. THE FAILURE MILEAGE WAS 120,000.

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