NHTSA Complaint #10402554 — 2007 CHRYSLER PACIFICA ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10402554
Vehicle	2007 CHRYSLER PACIFICA
Component	ENGINE AND ENGINE COOLING
Date of Incident	May 21, 2009
Date Filed	May 24, 2011
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE EXHIBITED AN ABNORMAL VIBRATION WHEN SHIFTING FROM REVERSE TO FIRST GEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE DEALER WAS UNABLE TO DUPLICATE OR DIAGNOSE A FAILURE YET THE FAILURE PERSISTED. THE MECHANIC ADVISED THAT THE MOTOR MOUNT WAS FRACTURED, WHICH CAUSED THE FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED THAT THEY WERE UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 69,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

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