NHTSA Complaint #10402091 — 2005 FORD ESCAPE HYBRID

WE HAVE OWNED SEVERAL GOOD FORD VEHICLES IN THE PAST, UP UNTIL NOW. THE SUBJECT: 2005 FORD ESCAPE HYBRID AND PROBLEMS WITH THE ABS. WE NOW UNDERSTAND THIS IS A COMMON RECURRING PROBLEM WITH THIS VEHICLE. THE MASTER BRAKE CYLINDER IS DEFECTIVE IN WHAT APPEARS TO BE CONSISTENT WITH ALL OF THE FORD'S HYBRID ESCORT LINE...DUE TO A DESIGN FLAW THAT FORD REFUSES TO RECOGNIZE. THE COST OF REPAIRS CAN RANGE FROM $1500-4000 AND AS A CONSUMER'S RIGHTS ADVOCATE I WON'T HESITATE TO BLOW THE WHISTLE ON THIS ONE...MY DAUGHTER DRIVES THIS CAR, AND SHE ALMOST HAD WHAT WOULD HAVE BEEN A SERIOUS IF NOT A FATAL ACCIDENT...;NO RESPONSE FROM THE BRAKING SYSTEM AND IT IS NOW IN THE SHOP.. AND WE CAN'T AFFORD FOR HER NOT TO CONTINUE TO GO TO COLLEGE, AND WE CAN'T AFFORD TO BUY HER A NEW CAR. WHEN IT COMES TO SAFETY, FORD SHOULD BE HELD ACCOUNTABLE...THE ONLY RESPONSE EVER FROM THEM TO ANYONE ELSE WHO HAS HAD A SIMILAR PROBLEM, HAS BEEN A WEAK APOLOGY. WHAT DOES IT TAKE FOR YOUR ORGANIZATION TO INITIATE A RECALL OR AT LEAST A RESPONSIBLE REPLY FROM FORD. I CAN'T EVEN FEEL GOOD ABOUT SELLING THIS CAR TO ANYONE ELSE UNTIL THIS DEFECT IS RESOLVED. AT LEAST TOYOTA DID WHAT THEY WERE SUPPOSE TO WHEN THEY HAD THE "STUCK" ACCELERATION ISSUE...BUT FORD - AN AMERICAN (?) COMPANY THAT HAS BEEN AROUND FOR A LONG TIME...WITH SHABBINESS LIKE THIS IT'S NO WONDER OUR TECHNOLOGIES BEING CONSTANTLY "SOLD (OUT)" ) AND EXPORTED OVERSEAS. ON BEHALF OF ALL AMERICANS WHO PREFER TO PURCHASE USA MADE PRODUCTS AND EXPECT THE QUALITY WE DESERVE, I EXPECT A RESPONSE FROM YOU THAT ADDRESSES THIS HORRENDOUS PROBLEM THAT CAN CAUSE DEATH ON THE HIGHWAYS, IF NOT ALREADY...IT SURELY WILL IN TIME. HOW EFFECTIVE AND INFLUENTIAL IS YOUR ORGANIZATION, OR IS IT ANOTHER FACADE THAT HAS BEEN DESIGNED TO MAKE US THINK OUR SAFETY RIGHTS ARE PROTECTED FROM THE FLAWS OF BIG BUSINESS WHEN THEY REALLY A? FORTUNATELY, I KNOW SEVERAL CONGRESSMEN WHO WILL NOT LIKE TO RECEIVE A COPY OF THIS MESSAGE BUT ULTIMATELY WILL. *TR