NHTSA Complaint #10401991 — 2011 HYUNDAI ELANTRA WHEELS

Complaint Details

ODI Number	10401991
Vehicle	2011 HYUNDAI ELANTRA
Component	WHEELS
Date of Incident	May 1, 2011
Date Filed	May 18, 2011
Mileage	2,240 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

ON THIS 2011 HYUNDAI ELANTRA TOURING, THE LEFT (DRIVER'S SIDE) FRONT TIRE DEVELOPED A BUBBLE AFTER ONLY 2240 MILES. THE TIRE WAS A KUMHO SOLUS KH16 215/45/17. THE HYUNDAI DEALER ADVISED ME THAT THE TIRE WARRANTY WAS DIRECTLY WITH KUMHO, NOT WITH THE DEALER OR HYUNDAI. REPRESENTATIVES OF TWO KUMHO TIRE DEALERS (DISCOUNT TIRE AND SEARS) SAID ANY BUBBLES WERE THE RESULT OF IMPACT, SUCH AS WITH A POTHOLE, AND THE KUMHO WARRANTY EXCLUDED ROAD HAZARDS. BOTH REFUSED TO INSPECT THE TIRE CLOSELY WHEN I SAID THERE HAD BEEN NO IMPACT THAT COULD HAVE PRODUCED SUCH A BUBBLE. THE KUMHO CUSTOMER SERVICE CONTACT FAILED TO RETURN MY CALL.

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