NHTSA Complaint #10401101 — 2002 DODGE DURANGO

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT ALL OF THE VEHICLE INTERIOR LIGHTS, THE INSTRUMENT PANEL LIGHTS, THE WINDSHIELD WIPERS AND THE POWER LOCKS WERE NOT WORKING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE COMPUTER MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 107,305.