NHTSA Complaint #10401077 — 2006 CHEVROLET IMPALA

TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN SHE ATTEMPTED TO TURN THE STEERING WHEEL EITHER TO THE LEFT OR RIGHT SHE HEARD AN UNUSUAL POPPING AND CLICKING NOISE, THEN IT WOULD VIOLENTLY JERK. THE DEALER ADVISED THAT CONTACT THAT IT COULD BE THE STEERING SHAFT AND SHE WAS AWAITING A SERVICE APPOINTMENT. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS APPROXIMATELY 87,000. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.