NHTSA Complaint #10399619 — 2011 NISSAN MAXIMA

TL*THE CONTACT OWNS 2011 NISSAN MAXIMA. THE CONTACT STATED THE CHECK ENGINE LIGHT BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE ALSO WOULD NOT SHIFT OUT OF FIRST GEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TRANSMISSION CODE WAS RESET. THE FAILURE RECURRED ONE DAY LATER. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THEY WERE RECEIVING VARIOUS DIFFERENT CODES FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO INSTALL A BUTTON IN THE VEHICLE TO HELP RECORD THE PROPER CODES FOR THE FAILURE. THE VEHICLE WAS WITH THE DEALER AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 1,800 AND THE CURRENT MILEAGE WAS 2,000.