NHTSA Complaint #10399384 — 2004 FORD FREESTAR

I TO OWN A 2004 FORD FREESTAR. I NEVER HAD ANY TROUBLE WITH THE VAN UNTIL FEBUARY 2011. I WAS PULLING OUT IN AN INTERSECTION THE VAN STARTED TO GO BUT DECIDED NOT TO. I TRIED TO PUT THE VAN IN REVERSE TO GET OUT OF TRAFFIC AND IT WOULDN'T GO. THEN ALL OF A SUDDEN IT DECIDED TO GO IN A BIG HURRY SQUEALING TIRES. I WAS PRETTY HAPPY THERE WASN'T ANOTHER CAR AT THE STOP SIGN WAITING TO GET OUT. I FINALLY GOT THE VAN HOME AND IT WOULDN'T STAY RUNNING. WE TOWED IT OVER TO A LOCAL DEALER. HE FINALLY LOOKED AT THE COMPUTER AND DUMPED WATER OUT OF IT. HE HAD CALLED THE FORD DEALER PARTS DEPARTMENT AND THEY TOLD HIM IT WAS A COMMON PROBLEM WITH THE FREESTAR VANS. I ENDED UP TAKING IT TO THE SAME FORD DEALER AND I WAS TOLD THEY HAD NEVER SEEN THIS PROBLEM. THEY PUT A NEW COMPUTER IN IT AND A WIRING HARNESS. $1,800.00 DOLLARS OF WORK. THEY TEST DROVE IT AND IT THREW 2 MORE SENSORS. THAT WOULD BE ANOTHER 500.00 TO FIX THAT AND THEY WOULDN'T GUARANTEE THAT IF I FIXED THAT IT WOULDN'T HAPPEN AGAIN ON ANOTHER SENSOR. APPARENTLY THE WATER FROM THE COMPUTER AND DOWN THE WIRING HARNESS AND FOLLOWED DOWN TO THE SENSORS AND CORRODED MOST OF THEM. THEY SUGGESTED I JUST HURRY AND GET RID OF MY VAN. OF COURSE, AFTER I PAY THEM THE 1,800.00. I CALLED FORD, THE MANAGER AT THE FORD DEALERSHIP AND THEY ARE REALLY SORRY BUT THERE IS NOTHING THEY CAN DO TO HELP ME. I PAID 26,000.00 FOR THIS VAN AND I HAD IT FOR 7 YEARS AND FORD JUST BASICALLY SAID GET RID OF IT. I HAVE THE VAN BACK WITH THE 2 SENSORS STILL BAD IT RUNS ALRIGHT NOW BUT THEY SAID IT WOULDN'T FOR LONG. *TR