NHTSA Complaint #10399327 — 2004 NISSAN XTERRA

TL*THE CONTACT OWNS A 2004 NISSAN XTERRA. THE CONTACT WAS DRIVING AT VARIOUS SPEEDS ATTEMPTING TO MAKE A TURN WHEN THE STEERING WHEEL BECAME EXTREMELY DIFFICULTY TO MANEUVER. RECENTLY, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPAIRED THE VEHICLE UNDER NHTSA RECALL CAMPAIGN ID NUMBER 0V554000 (STEERING:COLUMN). THE REMEDY FAILED TO CORRECT THE PROBLEM AND THE FAILURE CONTINUED AFTER THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THEY WERE UNABLE TO PROVIDE FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE VIN WAS UNAVAILABLE.