NHTSA Complaint #10376537 — 2004 NISSAN XTERRA STEERING:COLUMN

Complaint Details

ODI Number	10376537
Vehicle	2004 NISSAN XTERRA
Component	STEERING:COLUMN
Date of Incident	January 8, 2011
Date Filed	January 13, 2011
Mileage	78,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL*THE CONTACT OWNS A 2004 NISSAN XTERRA. THE CONTACT RECEIVED RECALL CAMPAIGN 10V554000, STEERING COLUMN. ACCORDING TO THE RECALL THE STEERING COLUMN SHAFT AND JOINT WERE TO BE REPLACED WITH A SHAFT OF A DIFFERENT DESIGN. THE DEALER REPLACED THE LOWER SHAFT AND JOINT, BUT THE VEHICLE IS STILL NOT STEERING PROPERLY. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND WAS TOLD THAT THE GEAR BOX NEEDED TO BE REPLACED. THE CONTACT STATED THAT THIS SHOULD HAVE BEEN REPLACED WITH THE RECALL OR THE FAILURE WAS A RESULT OF THE RECALL. THE FAILURE AND CURRENT MILEAGES ON THE VEHICLE WERE 78,000. UPDATED 03/08/11*JB

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