NHTSA Complaint #10399261 — 2010 RAM 2500

TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED DOWN THE MIDDLE AND HAD DISINTEGRATED. IN ADDITION, THE FRACTURE OF THE DASHBOARD WAS INTERFERING WITH THE AIR CONDITIONING UNIT AND THE UNIT HAD FAILED. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE DASHBOARD AND AIR CONDITIONER WIRES WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WERE UNABLE TO PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.