NHTSA Complaint #10399084 — 2004 SAAB 9-3 SUSPENSION:FRONT

Complaint Details

ODI Number	10399084
Vehicle	2004 SAAB 9-3
Component	SUSPENSION:FRONT
Date of Incident	February 7, 2011
Date Filed	May 4, 2011
Mileage	124,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

TL* THE CONTACT OWNS A 2004 SAAB 9-3. WHILE DRIVING APPROXIMATELY 55 MPH THE FRONT PASSENGER SIDE TIRE BLEW OUT. THE CONTACT WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIANS STATED THE FRONT PASSENGER SIDE COIL SPRING NEEDED TO BE REPLACED. THE CONTACT DECIDED TO REPLACE BOTH FRONT DRIVER AND PASSENGER SIDE COIL SPRINGS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER ISSUED AN EXTENDED WARRANTY FOR THE FAILURE BUT THE VEHICLE WAS NOT COVERED UNDER THE WARRANTY DUE TO THE MILEAGE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000. UPDATED 05/18/11 *BF UPDATED 2/9/12 *CN

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