NHTSA Complaint #10398962 — 2002 FORD EXPEDITION

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10398962
Vehicle	2002 FORD EXPEDITION
Component	ENGINE AND ENGINE COOLING
Date of Incident	April 27, 2011
Date Filed	April 28, 2011
Mileage	162,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

WHILE DRIVING MY 2002 FORD EXPEDITION (5.4L) ON THE INTERSTATE, I HEARD A LOUD POP AND THE VEHICLE IMMEDIATELY LOST POWER AND DECELERATED IN HEAVY TRAFFIC. THE NEARBY FORD DEALER DETERMINED THAT THE NO.7 SPARK PLUG HAD "BLOWN OUT". THE DEALER INDICATED THAT THEY "SEE THIS ALL THE TIME" WITH THIS ENGINE. THE VEHICLE WAS AT THE SAME DEALER A FEW WEEKS PRIOR, AND HAD THE NO.8 SPARK PLUG REPLACED (WHILE ADDRESSING AN IGNITION COIL PROBLEM).

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Other ENGINE AND ENGINE COOLING Complaints

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#10455329 — April 16, 2012 — ENGINE BLEW OUT #3 SPARK PLUG. FORD DEALER SAID THAT THIS IS NORMAL! COULD CAUSE ENGINE FIRE BY IGNITING FUEL VAPOR...

#10449931 — March 1, 2012 — I'M NOT SURE THIS IS GOING TO DO ANY GOOD, BECAUSE I AM NOT THE FIRST TO LODGE THIS COMPLAINT. NOTHING HAS BEEN DONE...

#10447508 — February 11, 2012 — WHILE ENTERING A HIGHWAY (I-75) HEARD A LOUD NOISE FROM THE ENGINE. AFTER HAVING THE VEHICLE TOWED TO A SHOP, IT WAS...

#10443768 — January 13, 2012 — # 3 SPARK PLUG BLEW OUT OF HEAD. I WAS TOLD MY FORD DEALER ITS COMMON AND FORD WILL NOT ISSUE A RECALL. TRITON EN...

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