NHTSA Complaint #10398933 — 2004 CHEVROLET TAHOE VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10398933
Vehicle	2004 CHEVROLET TAHOE
Component	VEHICLE SPEED CONTROL
Date of Incident	January 18, 2011
Date Filed	April 27, 2011
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

2004 CHEVY TAHOE SPEEDOMETER IS DEFECTIVE AND READS INACCURATELY BY AT LEAST 15 TO 20 MPH. DOES NOT RETURN TO ZERO WHEN STOP, EVEN AFTER VEHICLE POWER IS TURNED OFF. BEGINS WORKING AGAIN AND WILL SOON THEREAFTER MALFUNCTION AS JUST DESCRIBED. THIS IS INACCURATELY CALCULATING MILEAGE, AND, WHEN I SPOKE WITH SERVICE PERSONNEL AT HUFFINES CHEVROLET, Q CHEVROLET AND CLASSIC CHEVROLET (ALL IN THE DALLAS/FORT WORTH AREA), ALL ACKNOWLEDGED THIS AS A KNOWN PROBLEM THAT GM WILL NOT FIX AFTER 80K MILES. ALTHOUGH I'M INUNDATED WITH JUNK EMAIL FROM GM, THEY NEVER, EVER PROVIDED ME WITH ANY INDICATION THAT THIS WAS AN ISSUE. NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) SHOULD NEVER, NEVER ALLOW THIS TO OCCUR. PLEASE INSIST THAT GM PROVIDE FULL REPLACEMENT, INCLUDING ALL PARTS AND LABOR, FOR SUCH A SERIOUS AND KNOWN SAFETY DEFECT.

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