NHTSA Complaint #10398301 — 1999 FORD ECONOLINE

WELL IT GOES LIKE THIS, NEW PLUGS AND COIL PACKS WHERE INSTALLED AT DEAN ARBOUR FORD IN PINCONNING MICHIGAN IN MY 1999 E350 ECONOLINE VAN. SO THE ISSUE AT HAND FROM WHAT I HAVE READ ABOUT WAS IMPROPER INSTALLATION OF SAID PLUG OR PLUGS FROM WHAT I HAVE READ IN ANSWERS.COM FROM WHAT FORD MOTOR COMPANY HAS SAID THAT IT IS IMPROPER INSTALLATION OR OVER TIGHTENING, NOT TORQUED PROPERLY. WELL IF THIS WAS THE ISSUE AT HAND THEN THEY ARE NOT PROPERLY TRAINING THEIR TECH'S, WHICH I DO NOT SEE THAT BEING THE ISSUE AT HAND. IT IS AS I SEE, POORLY DESIGNED AS TO THE SAME ISSUE HAPPENING TO SO MANY OTHERS. WHICH I SEE THEY SHOULD BE HELD ACCOUNTABLE FOR THE DESIGN FLAW. MY EXPERIENCE WITH MY PROBLEM AT HAND WAS NOT UNDER HEAVY LOAD, I WAS AT A STOP SIGN AND WENT TO PROCEED. WHAT HAPPENED AFTER THAT WAS STEPPING ON THE GAS SLOWLY TO MOVE FORWARD AND BANG, AND I MEAN (BANG). IT KEEP POPPING UNTIL I SHUT IT DOWN IGNITING AS THAT CYLINDER IN ROTATION CAME TO THAT FIRING ORDER FOR THAT CYLINDER. EVERYTHING THAT I HAVE READ INDICATES THAT THE CYLINDER ON THE PASSENGER SIDE OF A 5.4 TRITON HEAD 2ND ONE FROM THE BACK FORWARD IS THE ONE THAT IS FAMOUS FOR EJECTING FROM THE HEAD. RIGHT ABOVE THE PLUG IS THE COIL PACK AND ABOVE THAT IS THE FUEL RAIL WHICH INTERN WHEN THE PLUG EJECTED ITSELF COULD HAVE BEEN VERY HAZARDOUS. THE POPPING WAS THE PLUG SPARKING, WHICH WAS IGNITING THE FUEL PUMPED INTO THE CYLINDER BY THE INJECTOR. THIS COULD HAVE BEEN A VERY EXPLOSIVE SITUATION MEANING (FIRE). WITH THE LUCK OF THE DRAW I WAS NOT LIKE SOME OF THE UNLUCKY ONES THAT HAVE CAUSED A FIRE FROM THE EJECTION OF THE SPARK PLUG. WITH THE COMPLAINTS THAT HAVE ARISED FROM THIS ISSUE THE FORD MOTOR COMPANY SHOULD BE HELD ACCOUNTABLE FOR THIS KNOWN PROBLEM, BEFORE SOMEONE LOOSES THEIR LIFE FROM THIS KNOWN ISSUE. YOU WOULD THINK THAT FORD WOULD WANT TO ADDRESS THIS KNOWN ISSUE FOR LIABILITY REASONS, BEFORE THE UNKNOWN HAPPENS. LOSS OF LIFE, YOU CAN'T REPLACE IT, BUT YOU CAN REPLACE OR ADDRESS THE ISSUE. *TR