NHTSA Complaint #10398150 — 2007 MERCURY MOUNTAINEER ENGINE AND ENGINE COOLING:COOLING SYSTEM

Complaint Details

ODI Number	10398150
Vehicle	2007 MERCURY MOUNTAINEER
Component	ENGINE AND ENGINE COOLING:COOLING SYSTEM
Date of Incident	April 28, 2011
Date Filed	April 28, 2011
Mileage	61,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AR

Consumer Description

TL*THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. THE DEALER INFORMED THE CONTACT THE RADIATOR NEEDED TO REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WILL REPAIR THE FAILURE AT THE CONTACTS EXPENSE. THE DEALER INFORMED HER THERE WAS NO RECALLS OR WARRANTY ON THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 61,000. UPDATED 06/03/11 *BF THE CONSUMER STATED ONE MONTH LATER, THE POWER STEERING PUMP HAD TO BE REPLACED. UPDATED 07/08/11

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