NHTSA Complaint #10397965 — 2007 SUZUKI XL7

I AM THE ORIGINAL OWNER OF A 2007 SUZUKI XL7. I BOUGHT MY VEHICLE FROM TALISMAN SUZUKI IN HOUSTON BACK IN SEPTEMBER OF 2007. FIVE MONTHS AFTER I PURCHASED THE VEHICLE I BEGAN TO HAVE ISSUES WITH THE TIRE MONITORING SYSTEMS. A YEAR LATER AT 50,000 MILES I NOTICED THAT MY VEHICLE WAS HARD TO STEER, SO I TOOK IT INTO THE DEALER. I HAVE A 100, 000 MILE BUMPER TO BUMPER WARRANTY BUT I WAS TOLD THAT THE POWER STEERING PUMP WAS LEAKING AND THAT IS WHAT WAS CAUSING THE HARD STEERING. I INFORMED THE DEALER THAT MY VEHICLE HAS NEVER LEAKED POWER STEERING AND TOO THIS DAY I HAVE NOT ADDED ANY POWER STEERING FLUID AND MY POWER STEERING RESERVOIR IS FULL. I PROMISED MYSELF THAT I WOULD NEVER BUY ANOTHER SUZUKI BECAUSE I AM A FAITHFUL BUYER, I HAVE HAD NOTHING BUT SUZUKI'S SINCE I STARTED PURCHASING VEHICLES IN 1990. I WAS VERY DISAPPOINTED IN SUZUKI FOR NOT TRYING TO SOLVE THIS PROBLEM. I HOPE AND PRAY THAT THE VEHICLE DOES NOT LOCK WHILE I AM TRANSPORTING MY CHILDREN . I CONTACTED THE MARKETING PERSON AND SUZUKI AND THEY DID NOT OFFER ANY SOLUTIONS BESIDES PAYING $1000 TO GET IT FIXED. RECENTLY I TOOK MY VEHICLE TO GET AN OIL CHANGE AND THE MECHANIC THERE TOLD ME THAT IT IS A RACK PINION ISSUE AND THAT I WAS NOT THE FIRST PERSON WITH THAT PROBLEM ON THE SUZUKI XL7. THE MECHANIC INFORMED ME THAT THERE WAS A RECALL OF THIS ISSUED BECAUSE HE HAS CALLED THE DEALER FOR SOME OF HIS CLIENTS AND SUZUKI FIXED THERE PROBLEM EVENTHOUGH THEY REFUSED IN THE BEGINNING. *TR