NHTSA Complaint #10397548 — 2011 CHEVROLET IMPALA VISIBILITY

Complaint Details

ODI Number	10397548
Vehicle	2011 CHEVROLET IMPALA
Component	VISIBILITY
Date of Incident	March 30, 2011
Date Filed	April 17, 2011
Mileage	170 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

I CANNOT SEE WHEN USING THE REAR VIEW MIRROR DUE TO THE REDUCED VISIBILITY CAUSED BY THE HEAD RESTS ON THE REAR SEATS. THE VIEW WHEN USING THE REAR VIEW MIRROR IS OBSTRUCTED SIGNIFICANTLY WITH ONLY 4 INCHES OF VISIBILITY BETWEEN THE CEILING OF THE THE CAR AND THE TOP OF THE HEAD RESTS. ALSO, THE SIDE MIRRORS ARE SMALL INCREASING THE POOR VISIBILITY IN THIS VEHICLE. THE HEAD REST PROBLEM WOULD HAVE BEEN NOTICED IF THE CAR SALESMAN HAD NOT SAT IN BACKSEAT IN THE MIDDLE. THE CAR DEALERSHIP SUGGESTED THAT THE CAR BE TAKEN TO A LOCAL SEAT COVER COMPANY TO HAVE THE HEADRESTS REBUILT. THIS IS A NEW CAR AND SHOULD NOT HAVE PROBLEMS SUCH AS THIS.

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#10464619 — July 8, 2012 — THE VISION OUT OF THE BACK WINDOW IS VERY POOR SINCE THERE ARE 3 HEAD RESTS IN THE BACK SEAT. THE CENTER ONE BLOCKS M...

#10456450 — April 25, 2012 — TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THE HEAD REST ON THE REAR MIDDLE SEAT BLOCKED HIS VI...

#10450277 — March 5, 2012 — TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR SEAT HEADREST SAT ENTIRELY TOO HIGH, O...

#10443636 — January 12, 2012 — THE REAR VISIBILITY BOTH USING THE MIRROR AND TURNING YOUR HEAD IS COMPROMISED BY THE MIDDLE HEADREST LOCATED ON THE ...

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