NHTSA Complaint #10397362 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10397362
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	February 10, 2011
Date Filed	April 25, 2011
Mileage	107,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

OUR 2002 FORD EXPLORER XLT WITH 109,000 MILES HAS SERIOUS TRANSMISSION SLIPPAGE BETWEEN 2ND AND 3RD GEARS. THE LOCAL DEALER AND AN INDEPENDENT REPAIR SHOP STATE THAT THE TRANSMISSION NEEDS REPLACED AT A COST BETWEEN $2,500 AND $3,500. IT IS DANGEROUS TO DRIVE IN ITS CURRENT CONDITION BECAUSE THERE ARE TIMES WHEN IT WILL NOT ACCELERATE. THE REAR DIFFERENTIAL AND BALL BEARINGS ALSO NEED REPLACED ACCORDING TO 2 SEPARATE MECHANICS. THERE IS A RANDOM THUMPING COMING FROM THE BACK OF THE VEHICLE DAILY. THE COST TO REPAIR IS BETWEEN $2,000 AND $5,000. THEY CANNOT TELL US EXACTLY UNTIL THEY ACTUALLY GET IN THERE TO DO THE REPAIR. *TR

Related Complaints for the 2002 FORD EXPLORER

Other POWER TRAIN:AUTOMATIC TRANSMISSION Complaints

#10679911 — January 30, 2015 — TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 40-45 MPH, THE TRANSMISSION FAILED W...

#10606347 — June 26, 2014 — TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD...

#10462808 — June 23, 2012 — THIS IS AN UPDATE TO COMPLAINT NO. 10459987. AFTER LOOKING AT THE CAR RECORDS, WE DISCOVERED THAT DURING A SERVICE O...

#10455780 — April 19, 2012 — TRANSMISSION FAILURE - STUPID DESIGN DOESN'T ALLOW YOU TO CHECK FLUID LEVEL, LEAK AT TRANSFER CASE SEAL SEEMS TO HAVE...

#10445935 — January 30, 2012 — TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE SHIFTER HANDLE FRACTURED WHILE ATTEMPTING TO E...

Recent Complaints for the 2002 FORD EXPLORER

#11672158 — STRUCTURE:BODY — July 9, 2025 — September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer S...

#11672158 — UNKNOWN OR OTHER — July 9, 2025 — September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer S...

#11594472 — AIR BAGS — June 14, 2024 — The contact owns a 2002 Ford Explorer. The contact stated that while her fiancé was driving 45 MPH, the driver’s side...

#11557714 — ENGINE — November 30, 2023 — The contact owns a 2002 Ford Explorer. The contact stated while driving 45 MPH, the vehicle shut off. The contact was...

#11483635 — ENGINE — September 9, 2022 — The contact owns a 2002 Ford Explorer. The contact stated that the steering wheel intermittently seized while driving...