NHTSA Complaint #10397190 — 2008 FORD FOCUS

LOCKS FREEZE UP. THIS IS A 2008 FORD FOCUS 4 DOOR. 6 MONTHS AFTER PURCHASED BRAND NEW THE BACK DOORS WOULD NOT OPEN FROM THE INSIDE OR OUTSIDE. REPAIRED AT DEALER. APPROXIMATELY 6 MONTHS LATER STARTED FREEZING UP AGAIN AND BEFORE I COULD GET IT IN TO GET REPAIRED THE FRONT DOORS DID THIS AS WELL. I HAD GOTTEN OUT OF THE VEHICLE AND LOCKED THE DOORS THEN NONE OF THE DOORS WOULD OPEN UP, HAD TO CLIMB THROUGH TRUNK. ALL FOUR DOORS REPAIRED. 6 MONTHS LATER DOORS LOCKED UP AGAIN. SOMETIMES THEY WOULD WORK AND SOMETIMES THEY WOULD NOT. EVENTUALLY THE BACK DOORS WOULD NOT OPEN AT ALL. THIS HAPPENED WHEN I HAD A CHILD IN AN INFANT SEAT IN THE BACK SEAT AND HAD TO ROLL DOWN THE WINDOWS TO GET CHILD OUT OF THE BACK SEAT. THIS WAS FIXED. THIS HAS HAPPENED ONE MORE TIME THREE OF THE DOORS. THEY WHERE REPAIRED AND AT THIS TIME I NOW HAVE A BACK DOOR THAT WILL NO LONGER OPEN. I HAVE VOICED MY CONCERNS TO FORD BUT ALL THEY DO IS CONSTANTLY REPAIR THE SAME WAY AND EVEN TRIED TO TELL ME THAT IT WAS DUE TO DUST BUILDING UP IN THE CAR DOORS, I HAVE LIVED IN THE COUNTRY AND HAD MULTIPLE VEHICLES AND HAVE NEVER HAD THIS HAPPEN BECAUSE OF DUST. ALSO I HAVE RESEARCHED ON THE INTERNET AND FOUND THAT I AM NOT THE ONLY PERSON THIS IS HAPPENING TO WHICH LEADS ME TO BELIEVE THAT IT IS NOT JUST MY VEHICLE. THE DOORS FREEZE UP RANDOMLY WITH NO WARNING AND IF SOMEONE WHERE TO BE IN AN ACCIDENT AND NOT BE ABLE TO OPEN DOORS THIS COULD BE A SERIOUS SAFETY ISSUE. I HAVE HAD TO CLIMB IN AND OUT OF WINDOWS TO GET IN AND OUT OF MY VEHICLE AND PUT CHILDREN IN THE CAR THROUGH WINDOW. *TR